Booking with TAF Events

1. Who we are

These terms apply to every wedding, retreat and private event organised by TAF Events ([Company legal name], [Registered address], Kos, Greece, VAT [VAT number]) — "TAF Events", "we". They cover the TERA venue, TRIBE beach and the TAF Beach Villas and every service we provide or arrange for you. By paying the confirmation deposit you accept these terms on behalf of everyone in your party.

2. Quotes, proposals and prices

• Quotes built online are indicative and based on the guest numbers, date and selections you enter. Every quote is reviewed by our team before it becomes a proposal you can accept.
• Prices are per the proposal you accept. Children under 6 are free and are not counted in the package total; the package minimum (30 guests) still applies.
• Prices may be adjusted only for changes you request, a change of guest numbers, season or scope, or supplier cost changes outside our control — always agreed with you in writing first.

3. Your date

• The date you choose is a preferred date. Depending on venue availability it may move by up to two days (±2) before or after your preferred date. Any change is agreed with you and only becomes final after our written confirmation.
• Final confirmation of the date and the venue is given by TAF Events within 48 hours of your deposit payment, after we have reviewed the booking.
• We host one celebration per date across our venues. Once confirmed, your date is exclusively yours.

4. Deposit and payments

• A confirmation deposit (the percentage shown in your proposal, normally 30%) reserves your date. Further instalments follow the payment schedule in your proposal and your portal.
• Payments are made by card through our secure payment provider or by bank transfer as shown in your portal. Bank charges are borne by the payer.
• If an instalment is more than 14 days late and remains unpaid 7 days after our written reminder, we may release the date and treat the booking as cancelled by you.

5. Cooling-off and cancellation

• Cooling-off: your deposit is fully refundable for 1 week (7 days) after payment. Within this week either you or TAF Events may cancel the booking in writing without giving a reason and without any cost; the deposit is refunded within 14 days.
• Cancellation by you after the first week: the deposit is non-refundable. Instalments already paid are refunded as follows: more than 6 months before the event — 100% of instalments paid beyond the deposit; 2 to 6 months before — 50%; less than 2 months before — no refund. We will always try to offer you another available date instead.
• Cancellation by TAF Events: we may cancel the event only for unexpected reasons beyond our reasonable control (for example loss of the venue, force majeure, a legal or safety prohibition, or the serious illness of key staff) and only with at least 2 months' written notice before the event date. In that case every amount you have paid is refunded in full within 14 days, and we will help you find an alternative date or venue; we have no further liability.
• Force majeure less than 2 months before the event (extreme weather warnings, natural events, strikes, pandemic restrictions, acts of authority): we first move the event to the nearest available date at no extra cost. If no date can be agreed, amounts paid for services not yet provided are refunded, less costs already incurred with third-party suppliers.

6. Guest numbers, menus and changes

• Final guest numbers, menu choices (including children's and vegetarian menus) and dietary notes are confirmed 14 days before the event; catering and drinks are charged per the final confirmed count, which can go up but not below the package minimum.
• Weather: beach ceremonies move to the TERA garden at no extra cost. The decision is ours and is taken with you on the day, with safety first.
• Timing, supplier substitutions and special requests are accommodated wherever possible and confirmed by email.

7. Venue rules and responsibility

• Events end at the time stated in your proposal; the open bar runs until 1am unless extended in your proposal. Local noise regulations apply.
• You are responsible for the behaviour of your guests and for any damage caused by your party beyond normal wear. Fireworks, confetti cannon or sparklers only with our prior written consent.
• TAF Beach Villas receptions and ceremonies require the minimum villa rental stated in your proposal and are subject to villa availability.
• Our liability for any claim is limited to the total price paid for the event, except for death or personal injury caused by our negligence. We recommend wedding insurance.

8. Your data and your guests' data

• We process your details to prepare and deliver your event (see our Privacy & cookies page). Payment card details are handled only by our payment provider.
• If you add guests' names, emails or phone numbers in your portal, you confirm you are allowed to share them with us, and you accept the guest-data notice shown there. We use guest data only for the invitations, RSVPs, seating and the event itself, never for marketing.
• Guest personal data (names, contact details, dietary notes, RSVP replies, seating) is deleted from our systems 30 days after your event, unless you ask us in writing to delete it earlier.

9. Photos and content

Photos or videos taken by our team may be used for our website and social media only with your prior consent, which you can withdraw at any time by email.

10. Law and disputes

These terms are governed by Greek law. Consumers in the EU may also use the European Online Dispute Resolution platform. Disputes are settled by the courts of Kos, Greece, unless mandatory consumer law provides otherwise.

Last updated: [date] · Version 2026-07